The Professional Services industry is facing numerous challenges in the current economic scenario. Clients are more demanding, more price sensitive and have far more complex service requirements than in the past. At the same time, they expect services to be delivered both faster and with higher quality. This necessitates organizations to have a view of their global talent pool, and scope and staff their new projects and initiatives better.

Another challenge confronting Services organizations is that businesses exist in silos, with employees, projects, and financials being managed by disparate systems. It limits the organization’s ability to get a unified view across operational and financial performance, and to remain competitive in an increasingly global landscape.

Services organizations need to continuously innovate and address these challenges by improving the way they manage clients, deliver services, provide operational excellence and access/manage talent. Attracting the right human assets are at the heart of any Services organization and retaining the revenue-generating employees is perhaps the biggest priority. Further, to achieve operational excellence, it’s important to have a streamlined HR system that integrates with the operational and financial systems.

FieldCloud HCM solution

Workforce Management

• Enables you to define manufacturing work centers as distinctive project areas and track them separately
• Permits you to define a role (short term) for the employee at that work center with definitive goals
• FieldCloud Time Management System is tailored for all employment grades and supports shifts and rosters
• Supports contingent and temporary (or contract) workforce
• Employee Relations processes such as Grievances and Disciplinary action enable the automation of employee conduct

Recruitment

• Automates the entire hiring process
• Allows sourcing from multiple channels—internal, job referrals, job sites and social networking sites
• Facilitates onboarding with automated pre and post-joining formalities, enabling an employee to get productive quickly
• Develop a pay-for-performance culture

Talent Management

• The Behavioral Appraisal process allows Talent Managers to capture the results of a surprise check or a formal audit on the employee’s model of conduct

Employee Development

• Captures success and rewards by rotation
• Offers Training Administration that allow users to set up the training calendar and program, enroll employees, monitor their attendance, and capture their performance and feedback
• Allows managers to define how to spot and reward successful performers through the gamification framework and link results to Payroll

Payroll and Benefits

• Country-specific statutory compliances available
• Highly configurable and flexible to take care of Payroll elements, associated with every aspect of manufacturing such as volumes of production, roles performed, risks, legal settlements (unions), previous dues, life events of workers, overtime, and technology
• FieldCloud In-memory Payroll (Minnal) may be harnessed for quicker results, given that Payroll is highly computation-intensive

Employee Self Service

• Comprehensive in scope, and can be deployed from a Kiosk on the shop floor or accessed from the work station
• Extremely easy to use WorkSpaces, specific to common user roles in manufacturing setup, with all the data required for decision-making presented as a chart for quick analysis and action
• Context aware—the software ‘recognizes’ and knows the users from erstwhile usage patterns
• Employee Survey feature allows vital “employee speak” to reach the ears of Talent Managers
• Employee Relations processes such as Grievances and Disciplinary action, enable automation of data related to employee conduct and behavior, and this is an integral part of safety reporting