Delight more customers. Easily gather
actionable customer feedback.

Listen to your customers and get their opinions throughout the entire customer journey. See how to tap into Customer Powered Data to start gathering real-time feedback at scale.

Tap into Customer Powered Data
at every touchpoint

Learn more about potential and existing customers

Better understand your consumers

Survey your target market to better understand their behaviors, perceptions, and attitudes.

Measure brand awareness and sentiment

Find out what people think about your brand and discover new growth opportunities.

Better connect with customers

Use feedback to tailor your communications, website experience, and even A/B test campaigns.

Get actionable feedback at every transaction

Learn what influences purchasing

Quickly identify what informs your customers’ buying decisions and see purchasing patterns.

Identify pain points in your purchase flow

From design to price points, find out what’s stopping people from becoming your customers.

Monitor post-purchase sentiment

Track how customers value your product or service over time and how to improve satisfaction ratings.

Give your customers extraordinary experiences

Delight new customers early and often

Gather feedback to better onboard, nurture, and enhance your new customer experiences.

Improve your offering with real-time feedback

Learn what customers want from your products and services, and proactively make improvements.

Optimize your customer service

Ensure a great experience for everyone with customer service surveys at multiple touchpoints.

Turn your customers into loyal advocates

Find new ways to increase customer loyalty

Monitor your Net Promoter Score over time to understand what drives your customer loyalty.

Close the loop with customers

Let your customers know they’ve been heard—and proactively respond as feedback comes in.

Give your results context

Compare yourself to relevant competitors using the world's largest NPS benchmark dataset.

Net Promoter Score (NPS)

Easily deliver both transactional and relational NPS surveys to understand what drives your customer satisfaction.

Products and services

Ask your customers for feedback on your products and services to find out where and how to improve.


Talk to customers before and after events. Capture live feedback or set up a kiosk survey on a tablet or phone.

Customer experience

Identify patterns and trends in your digital experiences or at a point of sale (POS) so you can quickly make positive adjustments.

Customer service

Improve your customer experience by assessing your customer service and call center effectiveness.

Customer engagement

Prevent churn and improve repeat business. Identify customer loyalty trends and find out how to improve your offering.






Customer Experience

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